We do apologize for any inconvenience March 12, 2024, Mid-Atlantic Sports Network (MASN/MASN2) moved from Sports & News, Expanded Basic (Northeast Division only), Digital Starter (Central Division only), and Starter Latino TV to the Digital Preferred (legacy packages) and Ultimate TV (Your Choice packages) tier.
This channel move is part of our new programming agreement with the owners of MASN and is one of the ways we’re working to ensure we're offering a wide variety of content at the best value. https://www.xfinity.com/howitworks/
I'll be happy to look into your billing to see what options we have for you to add that channel back on so you can enjoy your Orioles games.
Could you please send us a Modmail direct message, including your name, account holder name (if different), and the service address so we can get started. Myself or one of my awesome colleagues will respond as soon as possible.
XfinityOrlandoM
Official Employee
•
2.4K Messages
1 year ago
@user_6dnd76
We do apologize for any inconvenience March 12, 2024, Mid-Atlantic Sports Network (MASN/MASN2) moved from Sports & News, Expanded Basic (Northeast Division only), Digital Starter (Central Division only), and Starter Latino TV to the Digital Preferred (legacy packages) and Ultimate TV (Your Choice packages) tier.
This channel move is part of our new programming agreement with the owners of MASN and is one of the ways we’re working to ensure we're offering a wide variety of content at the best value. https://www.xfinity.com/howitworks/
I'll be happy to look into your billing to see what options we have for you to add that channel back on so you can enjoy your Orioles games.
Could you please send us a Modmail direct message, including your name, account holder name (if different), and the service address so we can get started. Myself or one of my awesome colleagues will respond as soon as possible.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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