J

Monday, March 1st, 2021 5:00 PM

Closed

Marquee sports network app

Xfinity will not allow me to sign into the Marquee Sports Network app. I have the network in my tv package, but tells me that it is not in my tv package. Xfinity will not admit its a problem and will not fix it. How do I find a knowledgeable person to fix it?

Visitor

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1 Message

4 years ago

I'm guessing Xfinity/Comcast has not paid Marquee for "ToGo" or "Marquee App" access. I'm surprised the Marquee App still has Xfinity listed as a cable provider. It's either something financial like this OR Xfinity has a technical issue that should have been resolved well before the beginning of the season. However, this is pretty much what I expect from Xfinity anymore. Turning into real cheapskates while charging an arm and a leg for service.  

New Poster

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2 Messages

4 years ago

Got it figured out with some help from Sinclair. XFinity knows there’s a problem and they simply reset my account to fix the problem. Not sure why or how, but I finally have access. 

Visitor

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1 Message

4 years ago

I'm not sure what happened either, but today April 7th Marquee worked for me outside of the home. Try again! One thing I did different is I made sure I had my wifi turned off, so maybe that is the key.

Visitor

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1 Message

4 years ago

I was having the same issue and what seem to work for me was not logging in on the front page but going into settings and logging in there. I don't know if it will work for you, but it did for me. 

Visitor

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1 Message

4 years ago

I watched the Cubs thru the Marquee sports network two weeks ago at a friend's house with no problems. I'm now see a message API conflict and can no longer watch the game, nor at home with in home wifi. Comcast also has been slowing my wifi signal a practice used by AT&T. 

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