Visitor
•
1 Message
manage tv
Hi
I would like to manage my TV plan but i can't.
I keep getting to a message saying that my property manager id going to send an email for that.
Sounds crazy to me.
Do i have to cancel my paln entirely ?
Thx
Visitor
•
1 Message
Hi
I would like to manage my TV plan but i can't.
I keep getting to a message saying that my property manager id going to send an email for that.
Sounds crazy to me.
Do i have to cancel my paln entirely ?
Thx
XfinityAdrienne
Official Employee
•
1.7K Messages
4 hours ago
Good Morning, @user_7hqs48! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with managing your Xfinity TV services, but we can help. It does sound like some services are provided by your property which does limit options with managing the account fully, but we can certainly dive into the account together. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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