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Wednesday, February 5th, 2025 12:25 AM

Lost Recordings

We needed to change tv boxes. The rep at the Xfinity store said we would not lose our previous recordings due to the cloud. Our recordings are still listed but we cannot access them.

Thanks

Official Employee

 • 

1.8K Messages

2 days ago

 

user_arrm5w Thanks for reaching out! Are you getting an error message, or code when trying to access your recordings? 

 

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