New Poster
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5 Messages
Lost channels
I've lost certain channels on my Xfinity. When I trickle shot it with the app it says I've recently had an issue with degrading. What does this mean since the and how can I fix it since the virtual app sucks
New Poster
•
5 Messages
I've lost certain channels on my Xfinity. When I trickle shot it with the app it says I've recently had an issue with degrading. What does this mean since the and how can I fix it since the virtual app sucks
XfinityBillie
Official Employee
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4.6K Messages
59 minutes ago
@wjas Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you have lost channels, can you please confirm what channels you are missing? What device are you attempting to access the channels on? Are you experiencing the same loss of channels on a cable box or via the Xfinity Stream website?
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