losing sports channels

@XfinityChe​ The direct messaging is not accessible for some reason.

Hmmm, that's odd. Can you please make sure you are signed in to your Forums profile?

@XfinityChe​ While I was messing around with the direct messaging, the streaming app kicked me out and I can't get back in. This is utterly ridiculous. My husband missed the orioles game and I can't even watch ancient on demand shows. You're losing us Comcast... fast!

Thank you for letting me know. I'm truly sorry for the experience you're having. I'd be happy to troubleshoot with you once you can send me a private message so I can gather your account details to get started. 

@XfinityChe​ I just felt better enough to try again. There are multiple messages on the community board about not having access to direct messaging.

I would like you to give a response to those following it. Strictly yes or no responses to the following questions are required:

1. Has the line up been changed?

2. Can we still get local channels, especially local sports games, as part of the service we have paid for already?

Or,

3. Are we expected to pay more for these local channels and the most important sports games?

Pretty simple questions that require an answer. These answers will determine my future with Comcast. I don't know about other consumers, but a diminished service, without so much as notification, would not go over well for me.   

Since I cannot directly message you, please respond here. This is so widespread an issue, my personal account should not matter. There would be no reason to not publicly address this situation so that everyone knows what is going on at once.