Contributor
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25 Messages
losing sports channels
Since I'm home sick I've noticed things I'd never have noticed otherwise.
1. I can sign in just fine with my iPad, but almost every other on demand episode doesn't play.
2. so, thinking it was the IOS, I tried to sign in on the website.
It seems like I am being forced to sign up for two-part verification. I do not want to do that. I worked around it, but by then the show I wanted to watch is over or so I'm annoyed, I don't care to mess with on demand.
3. My bill has gone up... yet again... but, wait for it...
4. my channel line up has gone down and what's missing... (The only thing that keeps me with Comcast television, period)
SPORTS!
Okay, what on earth is going on Comcast!? Trying to lose all of your loyal consumers at once. Way to go!
J
CCChe
Official Employee
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6.9K Messages
3 years ago
Hello and thank you for making a post to share your experience. I can definitely understand why this would be frustrating. I would be more than happy to review your account to help address your concerns. Can you send a direct message with your first and last name and service address? To send a direct message click the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat.
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