Greetings, @cummings1444! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your TV service, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening with your audio? Does it go out completely, or does it just fade in and out?
I think I fixed the problem. I turned off descriptive audio and now it seems ok I have audio on all channels again...Don't know how it got turned on lol.
XfinityJamesC
Official Employee
•
2.2K Messages
4 years ago
Greetings, @cummings1444! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your TV service, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening with your audio? Does it go out completely, or does it just fade in and out?
3
0