1 Message
local channels
I live in Morgantown Wv but on my new service They say I can only get Pittsburg local news. I live 100 miles away from Pittsburg and 10 mins away from Morgantown. Why can't I get our local channels? WBOY WDTV?
1 Message
I live in Morgantown Wv but on my new service They say I can only get Pittsburg local news. I live 100 miles away from Pittsburg and 10 mins away from Morgantown. Why can't I get our local channels? WBOY WDTV?
XfinityBenjaminM
Official Employee
•
1.4K Messages
11 months ago
@user_w7akdx Hello! Thank you for reaching out to us here on our Community Forum. We are sorry you're having trouble accessing local channels and we can definitely take a look at what is going on. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
We look forward to hearing from you.
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