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Monday, October 23rd, 2023 3:36 PM

Closed

local channels

I live in Morgantown Wv but on my new service They say I can only get Pittsburg local news.  I live 100 miles away from Pittsburg and 10 mins away from Morgantown.  Why can't  I get our local channels?  WBOY WDTV?

Official Employee

 • 

1.6K Messages

1 year ago

@user_w7akdx Hello! Thank you for reaching out to us here on our Community Forum. We are sorry you're having trouble accessing local channels and we can definitely take a look at what is going on. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

We look forward to hearing from you.

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