Visitor
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4 Messages
Local channels unavailable for weeks
ABC, CBS, NBC, Fox, and a few other channels have been unavailable for weeks. Once in a while, instead of box saying it can't connect at this time, the channel will attempt to show but they are so pixelated they are unwatchable. This happened last year for a few weeks and eventually self-corrected. This time its gone on longer and it's very frustrating. We are paying for a service that we aren't recieving. The issue is consistent on the 3 boxes/tv's in the house. We've reset the home gateway numerous times, checked our cable connections, etc. Please figure this out!
user_ad57a6
Visitor
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4 Messages
21 days ago
One additional note... I set up the Xfinity Streaming App on an iPad and all the channels stream perfectly fine. They are only unavailable when attempting to watch on the actual television. My father is 91 years old and streaming is not an option for him.
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