stevec64's profile

Visitor

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1 Message

Thu, Oct 14, 2021 2:31 PM

Local Channels out

Why do none of my local channels work? Your "assistant" just keeps sending me round and round with no answer or solution. I tried the refresh function twice, it did not work. Where are my local channels?

Responses

Visitor

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1 Message

3 d ago

I've got the same issue.  Only happens during evening hours

XfinityAmira

Official Employee

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2.5K Messages

1 d ago

Hello @stevec64 & @user_508d82, thanks for taking the time to reach out to us on our Forums page. We're so thankful to have you as a customer and it's upsetting to hear you're having troubles with watching local channels. It definitely sounds odd and my team would love to assist. 

 

To confirm, are you experiencing this problem through your cable box, through the Xfinity Stream app on your mobile device, or both? 

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