New Poster
•
2 Messages
Local channels keep pausing
Channel 9 and channel 4. They pixelate, pause and sometimes go black. Very frustrating.
New Poster
•
2 Messages
Channel 9 and channel 4. They pixelate, pause and sometimes go black. Very frustrating.
Responses
XfinityKaitlan
Official Employee
•
255 Messages
2 m ago
Hello, @vossdde! I'm sorry to hear about the broadcast issues being experienced with channels 9 and 4. Have you done any troubleshooting on your own to try and fix this?
If not, I highly advise starting with our handy troubleshooting guide from our Support Site! https://comca.st/3yZLm0M
Let me know if this helps!
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