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Friday, October 18th, 2024 11:59 PM

Local ABC and FOX not connecting

For going on 2 weeks we have not been able to connect to our local ABC and FOX stations getting the message "sorry, unable to connect" (Code XRE-03059). What gives? This is so frustrating for the amount of money I pay!!

Official Employee

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968 Messages

2 months ago

 

user_88qfun Hello, I hope you are having a good day!Tthank you for taking the time to reach out to us today. I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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