user_aepdr4 Welcome to our community forum! You've reached the perfect place to get help with your Xfinity account and services. You can find instructions to troubleshoot TV issues through the Xfinity app here: https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app. What troubleshooting steps have you tried so far?
XfinityEmilyB
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