Listing for Channel 3281 MediaSet Italian is blank

For several weeks the listing of programs in channel 3281 MediSet Italian is blank (Non annunciato). A few times it show up then back to "Non annunciato".

Responses

XfinityAlfonso

Official Employee

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1.8K Messages

1 year ago

Hello sgtjdc is this consistent for all timeslots on ch. 3281? Is this happening on any other channel? When navigating to this channel, will it show content, or provide an error message?

2

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sgtjdc

Contributor

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62 Messages

It is back to normal now. it has the programs lineup. When it malfunction, all program slot have "non annunciato". All other channels including Rai Italia (Ch. 3280) were ok.

1 year ago

0

I'm glad things are back to normal! When encountering errors such as these, a great troubleshooting step is to perform a system refresh on the main cable box. This usually resolves the most common issues customers run into. I'll leave a link for that article below for you.

X1 System Refresh Feature Overview

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1 year ago

0

Channels and Programming

sgtjdc

Listing for Channel 3281 MediaSet Italian is blank

XfinityAlfonso

sgtjdc

XfinityAlfonso

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