Contributor
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191 Messages
Law & Order Series Recording Messed Up
We have the show Law & Order setup as an HD, NEW scheduled recording series. Just looked at the upcoming schedule. It is currently scheduling the normal set on NBC, but has scheduled a total of 24 episodes (1 hour each) on the Paramount HD channel!!!! Four each on 1/4 - 6 and four each on 1/9 - 11. Jan 11 is as far as the schedule shows, but I'm assuming this could extend forever, with the number of seasons available. Each entry simply shows a generic description of the scheduled episode. GET THIS FIXED!!!!!
XfinityTambrey
Official Employee
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3.4K Messages
3 months ago
Hello @plummerld! Thanks for reaching out to us here on the Xfinity Forums with your concerns.
The DVR records based off the meta-data that is provided by each network as they provide them to us. Sometimes the listings may not have the right tags to indicate it is "new" and it can result in recording older episodes.
Fortunately we do have options available to help you refine your recordings! :D
Please check out this guide that will help walk you through some of these options: https://www.xfinity.com/support/articles/x1-set-a-manual-recording-for-a-channel
Try setting a more custom recording and restricting it to a specific channel as well and let us know if that helps! :)
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