kiss pay per view 12/2/23

This is my sixth time trying to post this, and I keep getting error messages.  Anyway, purchased Kiss pay per view on 12/2/23, and selected the "watch and record" option at the time of purchase.  The red light came on indicating that it was recording.  The next day, it was not there.  What happened?  I anticipate that the answer will be that it shouldn't have been a choice.  However, it was, and the recording aspect of the purchase is what made me decide to purchase the event.  Ideally, I would like the recording of the event, but will listen to other choices.  If you shoot somebody, and you say you didn't mean to do that, the judge doesn't say "Okay, just go home."  Actions should have consequences.