le8592's profile

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3 Messages

Monday, January 6th, 2020 5:00 PM

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King 5

Why is King 5 not coming through any more on cable?  All other channels are fine but King 5 is pixelated and sound cuts out.  This started yesterday, 1/5 and we have done 2 system refreshes and several box restarts and is still doing same thing.

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Gold Problem Solver

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25.9K Messages

6 years ago

Channels come in on different frequencies, something is impeding that channel’s frequency. Check to make sure cables are tight and in good repair, remove any extra splitters and possibly have a tech out to troubleshoot further. Box resets don’t generally fix it

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3 Messages

5 years ago

I have been having this issue with King5 for two weeks now. It’s the only channel that is affected.

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1 Message

4 years ago

Mine still isn’t working. Have you figured out why?
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