paddster7's profile

Visitor

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7 Messages

Wednesday, June 25th, 2025 10:03 PM

KBS America (Channel 197)

Today we discovered that Channel 197, which was the KBS America Korean channel, is missing from the Xfinity line-up.  We have enjoyed this channel for many years and wanted to know what happened, and if it will be coming back.

Accepted Solution

Visitor

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7 Messages

15 days ago

I communicated with Xfinity Support through the Direct Messaging as indicated.  This is what they told me,

Noted on the last page of your May 5th billing statement it says, "TV Update: Effective June 25, 2025, KICU-KBS will no longer be available on Xfinity." We apologize for the inconvenience.

So, it looks like the KBS America on Channel 197 is gone.  They could not say whether it was coming back.

Visitor

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2 Messages

The "inconvenience" is paying for hundreds of channels we never watch and you dropping one of the few channels we DO watch! You are making it very easy to drop Xfinity now. Please put KBS American back on Xfinity - you are excluding a large audience. 

Visitor

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3 Messages

lol can’t even give your comment a “thumbs up” vote

Official Employee

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346 Messages

20 days ago

Hello @paddster7. Thank you for reaching out on our Community Forum. It looks like that channel may have moved to a different channel number. I would love to take a look for you. 

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

Visitor

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2 Messages

2 days ago

WE WANT OUR KBS AMERICA BACK!!!! WE WATCHED IT EVERYDAY!! I'LL TRADE FOX NEWS FOR KBS!! 

Visitor

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3 Messages

2 days ago

Honestly, if you are unable to bring back KBS America you are one step closer to making expensive Xfinity cable TV, functionally obsolescent for our needs, and making easier to change to much less expensive options for our tv viewing

Visitor

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1 Message

22 hours ago

Kbs America needs to come back please.  

Visitor

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2 Messages

21 hours ago

I don’t know why 197 is gone.

You can still watch it at 36-2 (KBSA) using your TV antenna (INPUT).

(edited)

Visitor

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3 Messages

What brand/model tv antenna are use using?

I have a tv with antenna but don’t get 36.2 and from what I can tell I should have a 

“Good” signal and should be able to get that station.

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