justice central now need a subscripton

are you getting need a subscription message too? 

@user_2b9cd4​ Oh well, if it doesn't come back, I won't cry.  Perry Mason, Matlock and In the Heat of the Night can be seen on other free channels like Great American Family, Hallmark and MeTV.

I pay a LOT for XFinity and I expect to have the channels that I pay for.  I shouldn't have to hunt for shows I like on other channels.   Also the Court TV shows on Justice Central aren't on GAF, Hallmark oir MeTV.

I am finally talking to a representative from Comcast, she is saying they are having an issue with quite a few channels. She is putting in a tech request for them to work on the issue. If you call you can get a credit, however I was on hold for 2 hours before they answered. She really didn’t give me an answer as to what the problem actually is. 

The representative I spoke with said it is not a subscription channel. 

I am still receiving the "subscription required" message.   It is also happening for the AXS channel. 

@user_msrk5l​ Oh well, if it doesn't come back, I won't cry.  Perry Mason, Matlock and In the Heat of the Night can be seen on other free channels like Great American Family, Hallmark and MeTV.

@user_2b9cd4​ Oh well, if it doesn't come back, I won't cry.  Perry Mason, Matlock and In the Heat of the Night can be seen on other free channels like Great American Family, Hallmark and MeTV.

@user_sx85q4

Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand the frustration if you are receiving an error for a channel you are subscribed to. If you are still experiencing this error please try the following steps:

1. Press the A button on your remote control to access the Help menu.
2. Press the OK button to select the Restart tile.
3. Press the OK button again to select Restart.
4. It may take a few moments for the TV Box to restart.

If you use the Xfinity Stream App to view your TV content, please log out, uninstall the Xfinity Stream App, and then reinstall the app. You will be prompted to log back in. If the app is still not working for you after doing that, please let us know.

@user_yh2drz​ How do you do that,   refresh on the box.. Thanks

@user_yh2drz​ Thank you so much for sharing that.  It worked.

I just did a refresh and it is back.

I just did a reset of my cable box and now I have Justice Central Back . . .  https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box

What BUTTON to refresh??

I just did a reset of my cable box and now I have Justice Central Back . . .  https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box

Hello user_75451c, it's never fun to deal with a subscription error message like that. I'm glad to see that you mentioned you were able to complete that refresh and saw some progress. Are you able to confirm if you have full access to your channel lineup? 

NO.  I reset my system and it works fine now

Hello @VLCee, thank you for taking the time to reach out on social media.

If you are still experiencing the issue where you see the subscription message, please try these steps if you are using an Xfinity TV Box.

1. Press the A button on your remote control to access the Help Menu.
2. Press the OK button to select the Restart title.
3. Press the OK button again to select Restart.
4. It may take a few moments for the TV Box to restart.

If you use the Xfinity Stream App to view your TV content, please log out, uninstall the Xfinity Stream App, and then reinstall the app. You will be prompted to log back in. If the app is still not working for you after doing that, please let us know.