New Poster
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2 Messages
Issues with fs1
FS1 shows unavailable for the past three days on my main box. It is available on my other three boxes. I have done all the troubleshooting tips. Even spent hours on phone with support and no resolution. Any ideas? Could it just be the box and replace it?
XfinityJoe
Official Employee
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471 Messages
11 months ago
@spd923 We would be happy to look into your technical concern. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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