Visitor
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10 Messages
Issue Picture is pixelating, and freezing also loosing sound or goes to a black screen for at least 3 days now.
all channels using my xfinity box and on the streaming. Pixelating, freezing, sound cutting out notice on Saturday all day and has not stopped still happening this morning Monday.
CCBiancaB
Problem Solver
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574 Messages
2 years ago
Hi, @user_9efd07. Thank you for reaching out to our community forums. If you haven't already, can you please make sure the coaxial cable is finger tight on the cable box and the coaxial cable outlet? Is there a splitter being used by any chance?
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