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2 Messages

10/17/2026 9:56 PM

Is the xg2v2 box still able to pause live tv without a dvr subscription

I used to be able to pause live tv show before I haven’t changed anything on my account called customer service and they said I need to subscribe to a dvr subscription is this true and is anyone else having issues 

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Official Employee

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2.8K Messages

10 hours ago

Thanks for meeting us here in our community, @user_ldim4o, about your concerns with pausing live TV without a DVR subscription. 

 

Customers using an XG2 or any Xi TV Box with the pre-inserted 4 GB SD card can pause, rewind and fast-forward live TV even without DVR service. AnyRoom/companion non‑DVR boxes can buffer and control live TV only if their box supports buffering (XG2/Xi boxes with SD card). The SD card must remain inserted. Xi3’s SD card is removable but should not be removed. Here's a helpful article: https://www.xfinity.com/support/articles/x1-guide-pause-rewind-fast-forward-live-tv. 

(edited)

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