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Friday, March 1st, 2024 4:18 AM

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Is anyone else having issues with Centwr Ice package

All Center ice channels sporadically go to black screen, rewind, freeze , or fast forward.    Anyone else experiencing? 

Official Employee

 • 

1.8K Messages

9 months ago

Hello, @user_w9szca. Thanks for posting on our Community forums. I'm sorry to hear about the service issues you have been experiencing with Center Ice. Have you tried any troubleshooting steps on your end? Such as rebooting your TV box manually or through our Xfinity App and checking the coaxial connection on both ends (Wall plate and TV box). 

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