Visitor
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3 Messages
Ion error message
I have done a program refresh and restarted. I still get error message xre 03136 for ion channel (channel 438). It has gone over for 5 days.
Visitor
•
3 Messages
I have done a program refresh and restarted. I still get error message xre 03136 for ion channel (channel 438). It has gone over for 5 days.
XfinityLinda
Official Employee
•
1.3K Messages
17 days ago
Oh, no! Sorry to hear about the trouble with your channel. We are happy to help troubleshoot, @user_a9abd4. Please send us a Direct Message with your full name and address, so we may assist. We look forward to your message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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