Frequent Visitor
•
8 Messages
ION Channel Guide vs Airing on TV
What's listed in the Guide for the ION Channel doesn't match what's being aired. How do we get this fixed?
Frequent Visitor
•
8 Messages
What's listed in the Guide for the ION Channel doesn't match what's being aired. How do we get this fixed?
Accepted Solution
XfinityXanadu
Official Employee
•
300 Messages
1 year ago
I'd like to look into this with you, please send us a Direct Message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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sve5382
Visitor
•
1 Message
1 year ago
I am having the same problem. It seems the guide and the program are off by a couple of hours.
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