International Channels Equipment Update Required?
Just got a letter in the mail saying need to update my equipment or may loose access to my international channels (TFC/GMA). At the bottom of the letter it says on March 24, 2020 these channels will be moved to channels 3100-3299 and will no longer be available on equipment with 3 digit displayed channels.
I chatted with xfinity rep and he thinks it's my 3 cable card devices, and suggested I just need to take my 3 cable cards in and swap them for "the latest ones". Except, right now, my cable card tuners can see four digit channels all the way up to ch 1995. Are there really other newer cable cards required to get channels 3100-3299?
I am trying to avoid going to my local xfinity customer service center, because they are completely clueless regarding cable cards. It's always a big waste of time because they seem to not even know what they are or will just tell me that they have no cable cards.