DBTV's profile

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6 Messages

Monday, December 5th, 2022 2:14 PM


Incorrect program guide

I record new episodes of Young Sheldon. For the last few days, all episodes have been listed as new and my dvr is scheduled to record about 20 episodes that are reruns. Is there anywhere to report this issue?

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Official Employee


2.2K Messages

1 year ago

@DBTV hello and thank you for reaching out to us here on our Xfinity Forums. I'm truly sorry for the frustration this has caused! I would love to look into this further with you to see if we can get a ticket opened. Please send us a DM with your full name and address to Xfinity Support to get started. 

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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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