Visitor

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1 Message

Thursday, September 4th, 2025 10:52 PM

Im trying to activate my xfinity peacock account. But i get the error "Your Xfinity account is already linked to another Peacock account."

Like many other i am unable to activate my peacock account. When try to activate it says the account is linked to another account but I've only ever used 1 account please help.

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Official Employee

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380 Messages

3 months ago

Hello @user_fw224w, did you have a Peacock account in the past prior to trying to activate?

Visitor

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1 Message

1 month ago

I have this exact same issue.  On top of that, I cannot get to a live agent to discuss.  This is absolutely outrageous.  This can't be legal.  

Official Employee

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2.8K Messages

Thinksnow, I'm sorry to hear you're experiencing a similar issue. I know how frustrating this can be, and we're here to help! Just to make sure we're on the same page. You get the same error when you try to activate using this LINK, correct? Have you tried logging in on the Peacock website with your Xfinity ID or any other email address connected to the Peacock subscription? Do you get an error message or subscription message? 

 

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