I'm having trouble adding StreamSaver to my plan.

Every time I try to add StreamSaver to my plan, it takes me to a page with an error code of errorCode=DFPLN4000.I want to fix this so I can enjoy Netflix.

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XfinityMartyR

Official Employee

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2.6K Messages

1 month ago

user_10z6g8 Thanks for reaching out! Have you tried accessing the Xfinity Stream Store to add on the StreamSaver plan?

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user_cefdda

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I am having the same issue. When I go to the StreamStore there is no option to add the NOW Streamsaver that includes NOW TV,Netflix,AppleTV, and Peacock.

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1 month ago

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user_cefdda Good afternoon! Thank you for reaching out to our Xfinity Forums Team. I'm sorry to hear you aren't seeing an option to add NOW Streamsaver. When you login, are you seeing any of the other App options available?

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1 month ago

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user_10z6g8

I'm having trouble adding StreamSaver to my plan.

XfinityMartyR

user_cefdda

XfinityKassie

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