“I’m a verified veteran with Diamond Rewards and should have free Peacock Premium, but I don’t see the activation.”

Thank you for your service and for choosing Xfinity, user_03sdyk. If you are a Xfinity Rewards member and have received a special offer for Peacock Premium from the Xfinity Rewards website, visit the Xfinity Rewards website to redeem your offer: 

1. Log in to your Xfinity Rewards account.
2. Click on the reward titled Get Peacock Premium at no extra cost.
3. Choose Get This Reward and follow the steps provided.
4. You’ll then receive an email with instructions on how to activate your offer.
   • It may take a few hours to receive the email.

If you already have a paid Peacock subscription, you may need to cancel your existing subscription and wait until the end of the billing cycle before activating Peacock. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation.

Important notes for Diamond and Platinum tier Xfinity Rewards customers:

• You must use your primary Xfinity ID and password to log in to Xfinity Rewards and redeem your Peacock Premium offer.
  • If you can’t sign in to your online account and need to reset your Xfinity password, follow these instructions.
• Once you redeem your offer through Xfinity Rewards, go to the Peacock app and sign in using your Peacock login credentials.

Any Peacock login issues should be directed to Peacock Customer Support.

I hope this information helps!