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Thursday, January 23rd, 2025 11:10 PM

I want human being to talk to

Having problem with my Comcast Xfinity cable It says something is not quite right down in the bottom right hand corner it says x r e 00250. Nobody there we'll talk to me so I can get this fixed and get back to my life 

Official Employee

 • 

1.6K Messages

2 months ago

Thank you, @user_cckok3, for connecting with us here in our community. You've reached the right team for assistance with your cable. This error with your cable box can be corrected through your Xfinity app. You would need to log into the app with your Xfinity ID. The app walks you through the troubleshooting steps and sends a signal to your cable box if needed. If you are still experiencing the error, please let us know, so we may assist. We look forward to your reply.

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