Hello @user_9ymnyc, I can only imagine how annoying it would be to find that your channels are missing or not working right as your getting ready to relax. I'd love to work with you more on this and get a resolution for you. Let's start with making sure we understand your issue and the full scope. Can you please elaborate on what channels, if not all, are being impacted? Also, what are you seeing on screen when you try to watch these channels?
XfinityMarcos
Official Employee
•
2.4K Messages
2 years ago
Hello @user_9ymnyc, I can only imagine how annoying it would be to find that your channels are missing or not working right as your getting ready to relax. I'd love to work with you more on this and get a resolution for you. Let's start with making sure we understand your issue and the full scope. Can you please elaborate on what channels, if not all, are being impacted? Also, what are you seeing on screen when you try to watch these channels?
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