Visitor

 • 

1 Message

Monday, June 22nd, 2026 8:19 PM

I can''t find a phone number to call you and my bill went up about $50 dollars

I can't find a phone number for you anywhere - your online seems to be down or something it just spins and I want to know what I can do about my bill that went up approx $50

Oldest First
Selected Oldest First

Official Employee

 • 

3.5K Messages

1 month ago

 

Thank you for posting on our community forums, user_hk22un. We can help with your billing concerns. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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