We appreciate you meeting us here in our community, @user_e0gtg4. We're happy to help review your account, and address all your concerns. Do you have access to your billing statement? You can find it online at xfinity.com or your Xfinity app. You would have to log in with your Primary or Manager Xfinity ID. Here is an article to help you understand your bill: https://www.xfinity.com/support/articles/new-bill-design. Let me know if you have any questions.
XfinityLinda
Official Employee
•
2.5K Messages
15 hours ago
We appreciate you meeting us here in our community, @user_e0gtg4. We're happy to help review your account, and address all your concerns. Do you have access to your billing statement? You can find it online at xfinity.com or your Xfinity app. You would have to log in with your Primary or Manager Xfinity ID. Here is an article to help you understand your bill: https://www.xfinity.com/support/articles/new-bill-design. Let me know if you have any questions.
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