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Tychoash
1st Topic

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Thursday, September 5th, 2024 12:17 PM

How to Re-active Peacock

Greetings All!

I just upgraded to the the 2 Gig tier and was told that I can get Peacock again. However trying to use the https://www.xfinity.com/activate-peacock process won't work, as it is showing I don't have a plan anymore (in Peacock).

How do you 'reset' the activate Peacock part, so that I can have access to it again?

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Updated 

2 months ago

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XfinityKassie

Official Employee

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1.3K Messages

2 months ago

 

Tychoash Thank you for reaching out to our Community Forums Team for assistance with your Peacock subscription. I'm happy to help you get in the right direction. When you login, are you seeing an option for Xfinity as a billing option? Additionallly, are you using the same email address you had before? 

 

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