Regular Visitor
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6 Messages
How to I cancel my TV service but keep my internet?
I've been trying to do this online but have been sent around in circles for the past hour!
This is breaking the California "click-to-cancel" law, Assembly Bill 2863, which requires businesses to provide a simple and immediate way to cancel subscriptions online, using a clear and conspicuous "click-to-cancel" button or link.
XfinityJon
Official Employee
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448 Messages
4 months ago
Thank you so much for working with us through direct message @Marto! Glad we were able to assist you with your changes. Thank you very much for being a loyal Xfinity customer and if you need any other help please don't hesitate to reach out.
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