How to help elderly parent with fixed income lower package costs?

Due to COVID I am trying to assist my elderly parent who lives out of town.  She has been paying for a premium (somewhat) Turner Classic Movie channel that no longer is in her channel lineup.  I understand it has been moved to a sports package now?? I would like to help her lower her cost since she is paying an additional $20 monthly for a channel she can no longer view.  I am having problems reaching any reps to help as others post here as well.  She is on a fixed income and paying too much and needs cost reduction for her plan.  Any suggestions are welcome please.