HI there, @user_d716af, thank you for taking the time to reach out to us through our Xfinity Forums. With Flex, it provides all your favorite streaming apps onto one place. It would not provide access to online content or streaming from a website directly. If you would like to add PBS Kids to you channel line up an upgrade to our Xfinity Choice TV Select service would be needed. You can find some additional information regarding our Choice TV Select with Flex here: https://www.xfinity.com/support/articles/choice-tv
By "watch PBS Kids," do you mean the PBS Kids channel? It's not a streaming channel - I think it's a channel that local PBS stations carry as "secondary channels" (the way that other channels carry, say, Buzzr or Grit).
I know you mean the PBS Kids channel - but that's an "over the air" channel just like the main PBS channels. In San Francisco, for example, PBS is KQED's main channel, which is channel 9.1, and KQED also broadcasts PBS Kids on channel 9.4.
Then again, there is an online stream of PBS Kids, so it may be possible for Comcast to get the stream onto Flex.
HI there, @user_d716af, thank you for taking the time to reach out to us through our Xfinity Forums. With Flex, it provides all your favorite streaming apps onto one place. It would not provide access to online content or streaming from a website directly. If you would like to add PBS Kids to you channel line up and upgrade to Xfinity TV would be needed. You can find some additional information regarding our Choice TV Select with Flex here: https://www.xfinity.com/support/articles/choice-tv
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@XfinityValerie we can get PBS Kids as an app on our Apple TV without a subscription to anything, you just have to link to your local PBS station. I was really disappointed to find out this wasn’t provided on the Flex box. I would also love to see this as a feature.
@user_3bd145 - Thank you for your feedback! One benefit to Xfinity Flex is that it comes pre-loaded with thousands of shows and movies available at any time, for no extra cost. Peacock, included with Xfinity Flex, allows users to explore hundreds of movies and thousands of episodes of binge-worthy TV shows, hit movies from Peacock’s mega hit movie library, or tune in to live sports and late-night shows. That’s a $4.99 per month value included at no extra cost to you, no strings attached! You can learn more about subscription apps available on Xfinity Flex here.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@XfinityThomasA I also did not know you can't access the PBS Kids app before trying Flex. I have two young children and we use that app more than anything else. I may switch back to Roku. It would be great if it was available on Flex. Thank you.
@XfinityValerie PBS kids is an app that we can get on our roku and our firestick, but does not seem to be available on the xfinity flex. This is what we use 90% of the time we are watching tv, which makes the flex box really not that useful for us. It would be great if you could add the PBS kids app to the flex offerings. https://www.pioneer.org/pbs-kids-app/
I am also hugely disappointed that I cannot get the PBS Kids App or even the PBS App pn the Flex. Paying to add public broadcasting is ridiculous when it is available for free on every other similar device (Apple TV, Fire Stick, Roku). I was also disappointed to see the response that seemed to indicate that Peacock was a substitute for PBS Kids. I try to limit what types of shows my preschooler watches and we love so much on PBS Kids.
Official Solution
CCValerie
Official Employee
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974 Messages
3 years ago
HI there, @user_d716af, thank you for taking the time to reach out to us through our Xfinity Forums. With Flex, it provides all your favorite streaming apps onto one place. It would not provide access to online content or streaming from a website directly. If you would like to add PBS Kids to you channel line up an upgrade to our Xfinity Choice TV Select service would be needed. You can find some additional information regarding our Choice TV Select with Flex here: https://www.xfinity.com/support/articles/choice-tv
Information on how to upgrade to our Choice TV Select from your Xfinity Flex box can be found here: https://www.xfinity.com/support/articles/flex-upgrade
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ThatDonGuy
Problem Solver
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793 Messages
3 years ago
By "watch PBS Kids," do you mean the PBS Kids channel? It's not a streaming channel - I think it's a channel that local PBS stations carry as "secondary channels" (the way that other channels carry, say, Buzzr or Grit).
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user_d716af
Visitor
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2 Messages
3 years ago
I mean the PBS Kids channel - (that which does not get sent over the traditional local free PBS channels over the air): https://pbskids.org
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user_b98e2f
Visitor
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1 Message
3 years ago
@XfinityValerie PBS kids is an app that we can get on our roku and our firestick, but does not seem to be available on the xfinity flex. This is what we use 90% of the time we are watching tv, which makes the flex box really not that useful for us. It would be great if you could add the PBS kids app to the flex offerings. https://www.pioneer.org/pbs-kids-app/
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user_1bafe4
Visitor
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1 Message
2 years ago
I am also hugely disappointed that I cannot get the PBS Kids App or even the PBS App pn the Flex. Paying to add public broadcasting is ridiculous when it is available for free on every other similar device (Apple TV, Fire Stick, Roku). I was also disappointed to see the response that seemed to indicate that Peacock was a substitute for PBS Kids. I try to limit what types of shows my preschooler watches and we love so much on PBS Kids.
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