Hello @user_27b2dd! Unfortunately, we can't offer "a la carte" options for most channels (other than premium channels, such as HBO, and certain On Demand offerings). However, we offer a lot of different programming packages at competitive prices so all our customers can choose what best fits their household's interests.
Could you please send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account? OUr team would love to take a look at our available promotions with DIY.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
andyross
Gold Problem Solver
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7.4K Messages
1 y ago
You have to change your TV plan to one that includes what you want. Or subscribe to Discovery+ streaming TV, which carries many DIY programs.
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Again
Expert
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28K Messages
1 y ago
And no, you cannot trade out channels you don't want for channels you do. Sorry.
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XfinityAldrik
Official Employee
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494 Messages
1 y ago
Hello @user_27b2dd! Unfortunately, we can't offer "a la carte" options for most channels (other than premium channels, such as HBO, and certain On Demand offerings). However, we offer a lot of different programming packages at competitive prices so all our customers can choose what best fits their household's interests.
Could you please send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account? OUr team would love to take a look at our available promotions with DIY.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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