kjakubowsk's profile
kjakubowsk
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Regular Contributor

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127 Messages

Mon, Jun 17, 2019 1:00 PM

Hitz replacing Cinemax? Really?

You're replacing all of the Cinemax channels from packages with this on-demand Hitz garbage that has a "rotating list of more than 200 movie titles"?

 

And, of course, you're not lowering the price of our packages either.  How do you really see Hitz as an equal replacement of Cinemax?  We're losing six channels, all of Cinemax's original programming, and they currently have almost 300 movies on-demand.

 

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Responses

New Poster

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1 Message

2 y ago

I am confused, Hitz has replaced Cinemax yet Cinemax still shows in the guide for channels 319 and 320 but with no access to the channels. Further more Hitz is on channel 323 and Hitz2 on channel 324 in the guide it shows certain movies are playing at the current time which is 3:41pm on August 21 2019 shows Four Weddings and a Funeral on Hitz and Stargate on Hitz2 yet when you try to go to those channels it just gives you on demand options, my point is why have the channels listed in the guide with Movies supposedly playing if it is just an ondemand service.

Also on a side note can we somehow make the x1 remote understand that epix on demand is not the same thing as FX on demand?

New Poster

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1 Message

2 y ago

Not happy with Hitz as a replacement for Cinemax.  As far as I can tell, my bill did not go down when Cinemax was removed and Hitz is no equivalent.  You can't even record Hitz movies to watch them at your convenience.  I see that I can now add Cinemax back for an additional $12 per month.  Right.  Instead, I plan to add it back to my lineup by renting it on Amazon Prime for less than $12.  Jerk move Xfinity.

New Poster

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1 Message

2 y ago

I have a contract with you to provide certain viewing opportunities. 

If I happen upon hard times and need to change my bundle, you charge me through the nose for the same services, minus the one I want to get rid of. I actually pay the same amount, if not more, than I am currently paying to have only 2 services instead of 3. Now you change my service, without my permission I might add, by removing channels and replacing them with garbage programming. To add insult to injury, you want to charege me to have the same programming I had a few months ago. 

And you wonder why people switch to the dish or limit the services they get from you. 

New Poster

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1 Message

2 y ago

Your ridiculous replacement is worthless. Get my Cinemax channels back in place or you shan’t receive another dime from me! This is stupid!!!!

New Poster

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1 Message

2 y ago

One day I have Cinemax and the next day I don't. 

I think my monthly rate should be reduced since I have lost a premium channel!!!! 

New Poster

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1 Message

2 y ago

I'm sorry but this is a decision that is based on your company's profit margin and not what your customers might want. You should have communicated with customers and asked what we would want, not just decide for us. We pay a great deal of money per month to have the highest package you offer and one of the reasons was having all of the premium channels. I can pay extra on my Amazon prime account to get cinemax but I shouldn't have to. But even if I decide to do that, they offer it for less money. I've been a customer with Comcast for years but really getting tired of having things changed. Will customers be credited on their account for the change? Hitz just plays a lot of old movies. And it is all on demand and I have to go through lists to find what I thought I was just going to turn on to check out. I have Netflix for that, as well as Hulu and Amazon. So why do I need Comcast? This will be how you lose customers.
pthomas23

New Poster

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1 Message

2 y ago

We were all set to watch a movie on Cinemax this evening and discovered that it's no longer a part of our $250 a month plan.  I'm so irritated right now - HITS is a joke and is a sad replacement of Cinemax...

I'm already paying too much for cable - it might be time to evaluate another option...

Gswolff63

Regular Visitor

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3 Messages

2 y ago

Still fuming about the removal of Cinemax. Since I was told repeatedly that “Cinemax is just a repeat of HBO “. But, I really have not been able to find any significant repeats.
Has anyone noticed that the ONLY place you can find HITZ is on Comcast? Why? Does Comcast own HITZ?
BruceW

Gold Problem Solver

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22.4K Messages

2 y ago


@EnjoysTV wrote: ... Will XFINITY soon take away STARZ from us ...

See https://www.xfinity.com/support/articles/starz-changes. Expect this to change in coming weeks.

EnjoysTV

Frequent Visitor

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8 Messages

2 y ago

Still annoyed about losing CINEMAX.  We should have been given a choice to either get HITZ or have our bill reduced.  Better yet, offer us the new DISNEY channel as a substitute (although cheaper than CINEMAX).

 

An ad in today's Chicago Tribune says XFINITY no longer carrying the series Power on STARZ.  Will XFINITY soon take away STARZ from us and give some horrible substitute?  

 

XFINITY--if you take away services from us, give us the option to reduce our bill!

rjonesco

New Poster

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1 Message

2 y ago

If I wanted to watch these movies, I'd go to my parents house and dig out their VHS collection.  HITZ over Cinemax?  Does Comcast really think that this a great upgrade?  Please...

 

Cant wait to dump Comcast when my contract runs out. 

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