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user_2xu2cz
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Friday, April 10th, 2026 3:23 PM

help to reinstate my netflex application on TV

I updated my xfinity account last week and it included net flex but it keeps asking me for payment.  Netflex was always included in my package

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5 hours ago

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XfinityBrianH

Official Employee

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2.2K Messages

5 hours ago

 

user_2xu2cz Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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