My cable is not working either. The customer service phone line is not being answered, and the outage map will not open. But the internet is working properly.
user_1ed10c Thank you for reaching out! We did experience a nationwide TV service interruption on Monday. Have your services returned to normal?
(edited)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_3s22oz
Visitor
•
2 Messages
1 month ago
Our TV has been down for an hour...........what is happening...........looking for assistance
0
0
user_1ed10c
Visitor
•
3 Messages
1 month ago
My cable is not working either. The customer service phone line is not being answered, and the outage map will not open. But the internet is working properly.
(edited)
1
0
XfinityDilary
Official Employee
•
3.5K Messages
1 month ago
Hello, user_pxhge4. Are you still experiencing issues with your TV?
0
0