New Poster
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1 Message
Help me cancel Starz
Hello, I started a free trial of Starz and now I'd like to cancel before I'm charged tomorrow. It says I can cancel from my remote - not true. It says I can cancel online - not true. And customer service is closed on Sunday...can you please help? Thank you.
jav6joev
Gold Problem Solver
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2.2K Messages
4 years ago
Can you put a 'temporary pause' on the credit card you used for the free trial, until you get it resolved?
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Ward0526
Regular Visitor
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10 Messages
4 years ago
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Helix8
New Poster
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2 Messages
4 years ago
Just cancelled my subscription by calling support. Support confirmed that you HAVE TO CALL to cancel. I saw the same instructions about canceling from your remote and tried that first; certainly not true and very misleading. What the heck Xfinity??
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Helix8
New Poster
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2 Messages
4 years ago
You cannot cancel. They lock you into the 7 day trial and make it impossible to cancel. Intentionally no doubt. Slimy and scummy Xfinity. Classic.
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