jkarp1's profile

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Sat, Dec 21, 2019 1:00 PM

HD Sports

We've noticed that the HD sports channels on our tv are not sending a clear image with some pixelation. Other channels...TBS, Bravo, Comedy Central, etc. show a clear HD image. Wondering what could be the issue with the sports broadcasts?

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Official Employee


6.7K Messages

1 y ago

Hello jkarp1. We appreciate you visiting and posting on the Xfinity Forums. Apologies for our delay in getting to you. There can be a few different things cause clarity or pixelation issues on your screen when watch certain channels. I can assist with troubleshooting. For starters, have you checked the coax leading to back of your set top box and ensured it is securely fastened and finger tight? Also, have you attempted to reboot the cable box?

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