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Visitor

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2 Messages

Thu, Jun 17, 2021 1:31 AM

HBOmax not workingn

HBOmax is not working on my TVs - even after 2hrs with agent. Is it only me or is this a broader problem. I do not have the time for a 20min reset every time I call xfinity for them to do anything. Frustrated 

Responses

Visitor

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1 Message

1 m ago

Mine stopped working to. It tells me to sign in. I go through all the steps and it still tells me I need to sign in. Just a continuous cycle... 

I tried doing the system refresh thing and it didn't work. 

(edited)

Visitor

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1 Message

1 m ago

I have the same sign in problem...the app is a POS.  From what I can tell this has been an issue for over 6 months.  If they can't deliver a fix then I'm cutting the cord, makes no sense to pay for nothing.

Visitor

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1 Message

1 m ago

Same Issue with me.  Quit working a day or so ago.

Visitor

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1 Message

1 m ago

After clearing cache and reauthenticating it still would not work on Xfinity (other methods fine phone/pc etc.)  I was only able to get it to work by unplugging xfi box for 30 seconds and powering back up.  Then went back to HBO Max app, re-signed in again as Xfinity as provider and it seems to be working now.  No longer get stuck in the Home page/account loop.

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