1 Message

Monday, September 19th, 2022 2:56 AM


HBO max

I purchased the HBO max app directly from HBO. Can I now link that to my Xfinity account so I can watch HBO on my TV?

Problem Solver


1.4K Messages

1 year ago

@mmacdougall Hello! You can use the HBOMax app on your tv box and log in, but you won't have access to the HBO channels on Xfinity unless you subscribe through us.



69 Messages

9 months ago

I subscribed through Comcast but still cannot watch.   A comcast higher level tech person told me  it’s a problem with HBO and they know about it.  Finally after many weeks I contacted HBO.  They cannot find it as a known issue.  



242 Messages

HBO Max requires that you sign in with your Xfinity Primary account credentials. Are you signing in with those credentials or the previous credentials you had when you first signed up with HBO Max? If you are still having issues after signing in with your Xfinity credentials, let us know, and we can research this further for you.

I no longer work for Comcast.

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