U

Visitor

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2 Messages

Saturday, March 12th, 2022 11:19 PM

Closed

HBO max

I lost HBO max and I don’t know why. It keeps saying can’t verify subscription. ????

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Official Employee

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2.3K Messages

3 years ago

Hello, @user_f424e5, I love HBO Max, and I love that it's so easy to access on our platforms now, so I'm sorry you were having that issue over the weekend. Have you had a chance to confirm if you're still seeing that same error message? If so, what device are you using to access the app?

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