Hello, @user_f424e5, I love HBO Max, and I love that it's so easy to access on our platforms now, so I'm sorry you were having that issue over the weekend. Have you had a chance to confirm if you're still seeing that same error message? If so, what device are you using to access the app?
XfinityMarcos
Official Employee
•
2.3K Messages
3 years ago
Hello, @user_f424e5, I love HBO Max, and I love that it's so easy to access on our platforms now, so I'm sorry you were having that issue over the weekend. Have you had a chance to confirm if you're still seeing that same error message? If so, what device are you using to access the app?
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