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user_2a90da
1st Topic

Visitor

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1 Message

Fri, Jun 11, 2021 6:05 AM

HBO max cannot select title

My hbo max does not work- when I try to select a title it goes back to menu and doesn’t play movie. I can play a trailer but not title. This has been happening for weeks. 

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Updated 

2 m ago

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XfinityAshley

Official Employee

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112 Messages

2 m ago

Hi @

 I know how upsetting it can be when things don't work as expected. I would like to help you with your HBO Max concern. Are you watching the channel on the App from a mobile device or flex box? 

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