Hi there, @user_pplxar I'm so sorry to hear that you are getting an error code. I definitely know how frustrating it is to be looking at an error code while you're trying to watch TV. Since it's been a few days since you posted, are you still experiencing that error code, if so please don't hesitate to reach back out to me.-Richard
XfinityRichard
Official Employee
•
1.8K Messages
6 months ago
Hi there, @user_pplxar I'm so sorry to hear that you are getting an error code. I definitely know how frustrating it is to be looking at an error code while you're trying to watch TV. Since it's been a few days since you posted, are you still experiencing that error code, if so please don't hesitate to reach back out to me.-Richard
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