Wednesday, June 5th, 2024 11:25 PM

Have tried multiple times to get Peacock Premium and cannot

I was told I have peacock premium by Xfinity several times.  Each time I try to log in; it will not let me watch any movies or shows they consider premium. PLEASE HELP. 

Official Employee


1.3K Messages

1 month ago

Thank you for reaching out to us @user_9eizzb! The Peacock Premium promotion requires redeeming the Xfinity Reward if you’re a Diamond or Platinum tier Xfinity Rewards customer. Alternatively, customers with Now TV or Gigabit or higher internet speed services are eligible for the free Peacock Premium Promotion at this time. To access the Peacock Premium Promotion please follow the steps in this article.

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